1. Local notes
Your vault is already stored as Markdown files and attachments in a folder you choose. To leave Anasa, close the app and copy or open that folder with another tool. No server export or proprietary conversion is required for the source notes.
Some tools interpret wiki links, MDX, frontmatter, diagrams, callouts, or task metadata differently. Test the destination tool with a copy before changing the original folder.
2. Account export
Signed-in users can download account, license, device, purchase, Cloud-usage, and queued-capture metadata as JSON from account settings. Payment documents remain available through the Polar customer portal.
3. Anasa Cloud vault sync
Open the desktop app on a device that has the sync passphrase and allow it to complete a pull before ending the service. The server cannot decrypt or convert vault contents for you. Resetting vault sync deletes server-side encrypted revisions and sync parameters; it does not delete local files.
4. Ending the contract
Cancel Anasa Cloud from the billing portal linked in account settings. Cancellation stops renewal and access continues through the paid period unless a refund or mandatory law requires a different result. The free local app and local files continue to work.
5. Charges and assistance
Anasa does not charge a switching, export, or data-egress fee. Standard subscription charges apply until cancellation takes effect. For a technically complex export or a failed self-serve path, email hey@anasa.md.